Deployment manager / Project manager

About

Aujourd’hui déployée auprès de plus de 14 000 patients, 1500 soignants et 110 établissements de santé, Resilience a pour mission de définir de nouvelles façons de soigner et de personnaliser la prise en charge des patients. Depuis la création de l’entreprise, nous avons placé la donnée au cœur de notre modèle, avec l'ambition de permettre à chaque patient de bénéficier d’un parcours de soins unique et d’une médecine de précision.

Resilience propose une solution de suivi à distance et d’accompagnement des patients en oncologie qui vise à humaniser, fluidifier et personnaliser les parcours de soins. L’application mobile accompagne les personnes touchées par le cancer afin de les aider à mieux vivre et gérer les effets secondaires liés aux traitements. Sa plateforme de télésurveillance, dispositif médical de classe IIa, permet aux professionnels de santé de mieux comprendre et suivre leurs patients à distance afin d’améliorer leur prise en charge. En octobre 2023, Resilience est devenu le premier dispositif médical en oncologie à obtenir un remboursement pérenne par l’Assurance Maladie.

Convaincue de la nécessité d’offrir une prise en charge globale et personnalisée aux patients atteints de maladie chronique, la société a élargi son périmètre à d’autres pathologies, en commençant par l’immunologie. En 2023, Resilience a fait l’acquisition de GutyCare, dédiée au suivi des patients atteints de Maladies Inflammatoires Chroniques de l’Intestin (MICI). La société développe également une solution en psychiatrie.

Resilience poursuit par ailleurs sa volonté d’être un acteur majeur de la recherche clinique en oncologie, convaincue que chaque donnée collectée par la télésurveillance est une ressource considérable pour améliorer et personnaliser la prise en charge des patients et, à plus long terme, pour accélérer l’innovation thérapeutique.

Chaque personne qui rejoint Resilience a l’occasion de continuer d’écrire cette histoire et d’oeuvrer chaque jour au service des patients et des soignants.

Job Description

1️⃣ About the mission: Why we need you 🏥

At Resilience, we don’t just sell software; we transform how cancer, IBD, and psychiatric disorders are managed.

As an Implementation Manager (IPM), you are our field expert. You work hand-in-hand with our Account Managers (AM), who act as the "conductors" of the deployment within healthcare facilities. While the AM orchestrates the global relationship, you bring the operational expertise to make the project a reality on the ground. 🤝

Your impact daily:

  • Operational Excellence: Own the end-to-end technical and human deployment, from kick-off to full clinical adoption. 📈

  • Change Management: You aren't just installing an app; you are redesigning care pathways. You’ll train medical staff and advise them on the best ways to monitor patients. 💡

  • Technical Bridge: Navigate IT integration and billing setup with our tech teams to ensure a seamless experience for hospitals. ⚙️

  • Field Duo: Partner with the AM to ensure the healthcare facility is perfectly onboarded and ready for long-term success. 👯‍♂️

2️⃣ Is this you? 🎯

  • The Regional Expert: To ensure proximity with our users, we have divided France into 4 strategic zones. You will own your specific region! 🗺️

  • On the move: You are ready to travel 60-70% of the time within your zone. 🚅

    • Note: Travels are mostly day trips. Overnight stays remain exceptional. 🏠

  • Autonomous & Remote: You are highly autonomous and work mainly from home when not on the field. We have great offices in Paris if you want to drop by, but you manage your own schedule! 💻

  • The Health Insider: You have a solid background in the healthcare industry. You speak "medical" and understand the challenges of a busy ward. 🩺

  • The Persuader: You have strong interpersonal skills. You can convince a skeptical doctor and motivate a team of nurses with equal ease. 🗣️

3️⃣ Why join us now? ✨

  • A Growing Team: You’ll join a dynamic team of 9 people that is currently scaling and structuring. Your voice will matter in defining our future processes! 🚀

  • Our Culture: Mutual assistance in our daily jobs is our motto 💪🏽. Join colleagues like Baptiste, Domitille, and Romain who truly have each other's backs.

  • High Impact: Your work directly reduces the burden on healthcare systems and improves patient monitoring. ❤️

  • Package: Competitive compensation with variable + BSPCE + Top benefits (SideCare, Swile) 💎

4️⃣ Recruitment process

  • Interview 1 with Justine Werner or Domitille Vandenhove, Implementation team manager - Job related skills (hard skills/soft skills)

  • Case study and discussion about it with Justine and Domitille

  • Interview 2 with Gregory Bourdarot, VP of Ops and Camille Roy Head of Implementation - Cognitive abilities and development potential

  • Reference check

  • Interview 3 with Emilie Filoni, Talent Manager - Culture fit

GDPR : Your personal data will be processed for the purposes of recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. They will be available only for people involved in the process and erased after 2 years of inactivity.

Under GDPR and as Resilience attach great importance to privacy, please note that you have the right to request access to your personal data, to request that your personal data be rectified or erased. The Data Protection Officer can be contacted at privacy@resilience.care

For more information, please check our privacy policy.

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Possible full remote
  • Salary: between 50000€ and 70000€ / year