Customer Experience Intern at Cohabs Group SA: job opportunity in

Descriptif du poste

Sales:

Qualify leads / potential members through calls, providing information about Cohabs spaces, and answering any inquiries.
Maintain accurate records of members' interactions, sales activities, and feedback in our CRM
Assist in preparing reports on sales metrics, occupancy rates, and members' satisfaction.
Monitor social media channels to recruit potential new members.

Customer Experience:

Help onboard new members, ensuring they have all the information needed for a smooth move-in process.
Serve as a point of contact for members, addressing any questions or concerns they may have during their stay.
Organize community events and activities that promote members' engagement and satisfaction.
Gather feedback from members to continuously improve their experience at Cohabs.
Coordinate with the maintenance and operations teams to ensure that any issues within our properties are promptly addressed.
Support the CX team with general office duties as needed.

Currently pursuing or recently completed a degree in Business, Marketing, Hospitality, Real Estate, or a related field.
Strong communication and interpersonal skills, with the ability to build rapport with a diverse group of people
Good level of English mandatory
Highly organized, with excellent attention to detail and the ability to manage multiple tasks simultaneously.
A proactive and positive attitude, with a willingness to learn and take on new challenges.
Familiarity with social media platforms and basic marketing concepts.
Previous experience in sales, customer service, or hospitality is a plus, but not required.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Here’s how to join the fun: First, you’ll have a warm chat with the hiring manager, followed by a deep dive with team member.

If you ace those, you’ll get to show off your skills in a final round with the City Manager.

Ready to make your mark? Let’s do this! 🚀