Customer Experience Intern at Cohabs Group SA: job opportunity in

Descriptif du poste

Develop a content roadmap for the community that is aligned with the company's values
Be the point of contact with our community and ensure an excellent customer experience
Organize and participate in events to build community and create lifetime connections
Create engaging content including articles and event communications for our community (more than 750 members)
Analyze and relay community feedback to relevant internal stakeholders (NPS, CSAT)
Management of the room occupancy and follow-up with new members
Find and develop new partnerships

Currently pursuing or recently completed a degree in Business, Marketing, Hospitality, Real Estate, or a related field.
Strong communication and interpersonal skills, with the ability to build rapport with a diverse group of people
Fluent in French and a good level of English mandatory
Highly organized, with excellent attention to detail and the ability to manage multiple tasks simultaneously.
A proactive and positive attitude, with a willingness to learn and take on new challenges.
Familiarity with social media platforms and basic marketing concepts.
Previous experience in sales, customer service, or hospitality is a plus, but not required.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

The recruitment process is divided in 4 steps:

We check your CV to evaluate your background and qualifications
We like your profile? We schedule a short call with hiring manager to understand your motivations
We think you can be a great match? An interview with the city manager will be planned to check the fit with the company and its values and clarify your expectations
We love your profile! A quick call with our VP Experience to confirm the culture-fit